Our purpose is to provide excellence in all areas of service to our customers. Our contracting work is not only at the job site - it is within all forms of communications and contact with customers, vendors and team members.
We strive to work as a team on a common mission in pursuit of the same high ideals. We hire, train, motivate and reward based on 3 main hallmarks: integrity, personal responsibility and commitment. We expect our team members to perform to high standards with enthusiasm and willingness to “do the unexpected” in order to serve our purposes & goals.
OUR GOALS ARE YOUR GOALS
“Superior Customer Service” is the mutual goal of our company and team members. This requires enthusiastic team training and cooperation. So, our goal is actually a process to continually improve our technical, business and customer skills.
OUR PROMOTIONS AND PROFITABILITY
Without promotion of our business, our mission fails. Our promotions will educate, inform and persuade customers to seek our contracting work. With more customers, we can and will operate profitably. As a prudent business, this allows us to increase service, training, add guarantees, purchase better equipment and improve safety. Without these, quality contracting is not possible.
As leaders, we expect to be copied in the marketplace and - to some extent - consider that a compliment. Yet, we are more complimented if that imitation includes treating team members and customers with absolute respect, care and understanding. Team members are encouraged to put family and faith above work. Customers are encouraged to give feedback, good or bad, to help us continually improve. We respond to any fresh viewpoint that results in a positive change, regardless of source.
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